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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi Delia,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Yes, but I think it’s also an important step in order to establish Steven’s overall suitability.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>When Anna and I interviewed him we got the impression that he is capable at the level of porter/caretaker but showed little experience or ambition to become more senior/responsible/authoritative/managerial in the way, for example, that John Shervill did the job. This seems to suit those amongst us who are concerned about the appointee becoming “out of control” as both John and Adrian were perceived to become. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Nevertheless, I think we need a happy medium in which our next frontman can grow into the job and eventually operate at a higher level of authority and is able to perform, with Westbourne support, in an independent manner so that board members are not continually bombarded with issues. Hopefully, of course, the issues will become less anyway and it will be important how we, as a board, establish proper management and operational procedures. For example, we could invite him to address the board for 20 minutes each meeting to give us an update on what’s going on and what suggestions he has to improve operations.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>We clearly need much more authority from our front desk than we have seen from the current porters and I think these things should be tested. Peter wrote some useful stuff in an email recently, see below.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>And we can consider some of the issues we have had lately and check how candidates would deal with them:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Builders at Flat 1<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Burglars and operation of CCTV and failure to keep the appropriate footage<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Fixing front door<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Lady stuck in lift<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Alarms going off<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Complaints to the Board<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Etc<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal>My personal ‘ideal candidate’ would have enough basic system understanding to be able to do a weekly inspection/test of things such as water pumps, emergency lighting, etc and <span style='background:yellow;mso-highlight:yellow'>it would be down to the candidate to promote their ability in this field.</span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I was also wandering if it would be worth mentioning that we would want someone who can be firm but non-confrontational. Someone who can use authority with builders etc, but know that if they don’t cooperate when asked numerous times, doesn’t resort to shouting and arguing but is able to maintain dignity and know that they can escalate a situation by reporting the matter to us and WBM. Again though, I’m not sure that this needs specifying and is maybe something that can be discussed in an interview by a question such as: “<span style='background:yellow;mso-highlight:yellow'>Can you give us an example of a situation that was getting out of control but that you were able to resolve peacefully?”</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>If anyone disagrees with any of the above and/or has other ideas as to how and what we should cover during these interviews, please say so that we can all adopt a consistent approach.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Cheers,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Glenn<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Delia Covezzi [mailto:deliacovezzi@gmail.com] <br><b>Sent:</b> 30 March 2019 08:20<br><b>To:</b> Glenn Pereira<br><b>Cc:</b> Antonella Santini; Peter Rose<br><b>Subject:</b> Re: Interviews<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hello Glenn,<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>This makes sense, if only to follow protocol.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Kind Regards,<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Delia. <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p><div id=AppleMailSignature><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Delia Covezzi<o:p></o:p></p></div><div><p class=MsoNormal><a href="mailto:deliacovezzi@gmail.com">deliacovezzi@gmail.com</a><o:p></o:p></p></div></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><br>On 30 Mar 2019, at 07:32, Glenn Pereira <<a href="mailto:glennpereira@gmail.com">glennpereira@gmail.com</a>> wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><div><p class=MsoNormal>Hi Delia,<o:p></o:p></p><div><p class=MsoNormal>Until now we have made it clear that discussions with Steven have been informal and we told him that we would conduct a proper job interview using the job specification when appropriate to do so.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>He has now received the spec and is ready for a formal interview so, yes, I think we should go ahead.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Cheers Glenn <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Sat, 30 Mar 2019, 00:15 Delia Covezzi, <<a href="mailto:deliacovezzi@gmail.com">deliacovezzi@gmail.com</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><p class=MsoNormal>Hi Glen and Antonella,<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Peter is scheduled to be on duty for all of the week commencing 8 Monday, so will most likely not be present for the 3.45 interview on the 9th.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Just a thought, if we are expecting to have a second interview with the strongest candidates once we have interviewed all candidates, is it worth seeing Steven again seeing that we have already met with him twice before (Peter and myself and then Glenn and Anna) and I believe we all had good impressions of him (otherwise we wouldn’t be asking him in again)? <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Kind Regards,<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'>Delia. <o:p></o:p></p><div><div><p class=MsoNormal>Delia Covezzi<o:p></o:p></p></div><div><p class=MsoNormal><a href="mailto:deliacovezzi@gmail.com" target="_blank">deliacovezzi@gmail.com</a><o:p></o:p></p></div></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><br>On 30 Mar 2019, at 00:09, Glenn Pereira <<a href="mailto:glennpereira@gmail.com" target="_blank">glennpereira@gmail.com</a>> wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi Antonella,</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thank you for offering but I have already emailed that Delia and Peter will interview Mr Jemerson on the 9<sup>th</sup>. However, I am not certain whether Peter can be there and 3.45 is too late for me on that day, so maybe you can replace Peter if he is not available.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The first interviews should be a filtering process and two people can decide if someone is a reasonable possibility or not. When a candidate is considered to be a strong possibility I agree that it’s useful for as many of us as possible to see him, so I expect that all four of us will talk to the stronger candidates.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I’m sorry if you already sent me an email about Monday and Tuesday but, up till today, we hadn’t planned those days so it didn’t register with me. I still get so many emails that it’s easier to ask again rather than go through earlier emails trying to find something. In your case it is even more difficult as you use two different email addresses.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Cheers,</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Glenn.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:family@fabris.co.uk" target="_blank">family@fabris.co.uk</a> [<a href="mailto:family@fabris.co.uk" target="_blank">mailto:family@fabris.co.uk</a>] <br><b>Sent:</b> 29 March 2019 19:56<br><b>To:</b> Glenn Pereira<br><b>Cc:</b> Delia Covezzi<br><b>Subject:</b> Re: Steven Branch Interview</span><o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi Glenn,<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thank you for coordinating the candidates interview agenda.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>It would make sense if each director could meet as many candidates as possible.<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>As you are aware from my previous emails, on Monday, Tuesday and Wednesday I am around. Shall I interview Mr Jemerson? Maybe with Delia?<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Regards<o:p></o:p></p></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p></div></div></div></div></div></blockquote></div></div></blockquote></div></div></blockquote></div></div></body></html>