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<div style="margin-top: 0; padding-top: 0"><p style="margin: 0 0 15px">Hi there. Could I please take your postcode, first line of your address and contact number, so I can look into this for you. <br></p></div>
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<p class="signature_border light_text" style="color: #999; line-height: 0; margin: 0 0 3px">--</p>
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<img class="avatar" width="32" height="32" alt="Suffiyah" src="https://worcester-bosch.intercom-mail.com/avatars/3362002/square_128/Me_again_%282%29-1565683057.jpg?1565683057" style="-ms-interpolation-mode: bicubic; -webkit-background-clip: padding-box; -webkit-border-radius: 20px; background-clip: padding-box; border-radius: 20px; display: inline-block; height: 40px; max-width: 100%; outline: none; text-decoration: none; width: 40px">
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<strong class="name" style="color: #000">Suffiyah</strong> <span class="dark_text" style="color: #222">from Worcester Bosch</span>
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Powered by <a class="powered_by_link" href="https://www.intercom.com/intercom-link?company=Worcester+Bosch&solution=customer-support" style="border: none; color: #8c8c8c; font-weight: bold; outline: none !important; text-decoration: none"><strong>Intercom</strong></a>
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<div class="history_reply">
On Tue, Jan 7, 2020 at 01:13 PM, "Bobby" <operator@worcester-bosch.intercom-mail.com> wrote: <br>
<blockquote class="history_content" style="border-left-color: #ccc; border-left-style: solid; border-left-width: 1px; font-style: normal; margin: 0 0 0 .8ex; padding: 1px 0 10px 1ex">
<div><p style="margin: 0 0 15px">A few more details will help get you to the right person:</p></div>
<div></div>
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On Tue, Jan 7, 2020 at 01:13 PM, "family@fabris.co.uk" <family@fabris.co.uk> wrote: <br>
<blockquote class="history_content" style="border-left-color: #ccc; border-left-style: solid; border-left-width: 1px; font-style: normal; margin: 0 0 0 .8ex; padding: 1px 0 10px 1ex">
<div><p style="margin: 0 0 15px">Phone</p></div>
<div class="history_reply" style="margin-bottom: 0">
On Tue, Jan 7, 2020 at 01:13 PM, "Bobby" <operator@worcester-bosch.intercom-mail.com> wrote: <br>
<blockquote class="history_content" style="border-left-color: #ccc; border-left-style: solid; border-left-width: 1px; font-style: normal; margin: 0 0 0 .8ex; padding: 1px 0 10px 1ex">
<div><p style="margin: 0 0 15px">Worcester Bosch typically replies in under 5m.</p></div>
<div><p style="margin: 0 0 15px">You'll be notified here and by email (<a href="mailto:family@fabris.co.uk" target="_blank" style="border: none; color: #8C8C8C; outline: none !important; text-decoration: underline">family@fabris.co.uk</a>)</p></div>
<div><p style="margin: 0 0 15px">Have you attempted to contact us via other means of communication today?</p></div>
<div class="history_reply" style="margin-bottom: 0">
On Tue, Jan 7, 2020 at 01:13 PM, "family@fabris.co.uk" <family@fabris.co.uk> wrote: <br>
<blockquote class="history_content" style="border-left-color: #ccc; border-left-style: solid; border-left-width: 1px; font-style: normal; margin: 0 0 0 .8ex; padding: 1px 0 10px 1ex">
<div style="margin-bottom: 0">
<p style="margin: 0 0 15px">Hi Worcester,</p>
<p style="margin: 0 0 15px">We think that the sensor in our Worcester boiler might be faulty as sometimes it does not recognize when the tap in our shower is on. It is under warranty with serial number: 55707550004937733600050</p>
<p style="margin: 0 0 15px">Could we arrange an appointment for an engineer to take a look?</p>
<p style="margin: 0 0 15px">Please let me know if you have any questions.</p>
<p style="margin: 0 0 15px">Thank you!</p>
<p style="margin: 0 0 15px">Beatrice</p>
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