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<title>BT - Time is ticking. Time to make a choice</title>
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</head>
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<th height="46" class="h46" valign="top" style="font-weight: normal; font-size: 0px; line-height: 0px; padding: 0; text-align: left; color: #333333; height: 46px;"><a href="https://t.businesscommunication.bt.com/r/?id=h51c4a1c,3796288a,3796288b&s_cid=DM26605&bid=85740060&lid=BT&sc=3&cnctid=820Z54Y5JP" target="_blank" style="color: #5514B4; font-family: Century Gothic, CenturyGothic, sans-serif;"><!--[if mso 16]> <v:image src="https://business.bt.com/content/dam/bt/bt-enterprise/email-master-template/logo-bt-rev-50x50-2x.png" style="position:relative;top:20;left:30;width:46;height:46"> </v:image><![endif]-->
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<h1 class="bold white" style="font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 40px; line-height: 48px; color: #FFFFFF; font-weight: bold;">Time to review your <br class="hide-on-mobile"><span class="color02" style="color: #FF6EFF;">new broadband options? </span></h1>
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<th width="auto" valign="top" style="font-weight: normal; font-size: 0px; line-height: 0px; padding: 0; text-align: left; color: #333333;"><h5 class="white" style="font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 20px; line-height: 24px; font-weight: normal; color: #FFFFFF;">Our new Fibre and Digital phone line bundles come with a Fixed Price Guarantee, <b>was <strike>£57</strike>, <span class="color02" style="color: #FF6EFF;">now £42</span></b> <span style="font-size: 14px;">ex VAT</span>.
Call us on <a href="tel:08009160168" target="_blank" class="white bold nounderline" style="font-family: Century Gothic, CenturyGothic, sans-serif; color: #FFFFFF; font-weight: bold; text-decoration: none;">0800 916 0168</a> or chat online with our sales team.</h5>
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<td class="text-center" style="font-weight: normal; font-size: 0px; line-height: 0px; padding: 0; color: #333333; text-align: center; border-radius: 5px; background-color: transparent;"><a href="https://t.businesscommunication.bt.com/r/?id=h51c4a1c,3796288a,3796288c&s_cid=DM26605&bid=85740060&lid= Start live chat now &sc=3&cnctid=820Z54Y5JP" target="_blank" class="nounderline" style="border-radius: 5px; color: #FFFFFF; font-weight: bold; font-family: Century Gothic, CenturyGothic, sans-serif; line-height: 20px; background-color: transparent; padding: 9px 0 10px 0; font-size: 16px; display: inline-block; min-width: 99%; box-sizing: border-box; border-color: #FFFFFF; border: 1px solid #FFFFFF; text-decoration: none;"> Start live chat now </a></td>
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<p class="p1" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 16px; line-height: 20px;">Hello Antonella,</p>
<p class="p1" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 16px; line-height: 20px;">Your current broadband contract ends in three months. Great timing.</p>
<p class="p1" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 16px; line-height: 20px;">We’ve just introduced some brand new bundles combining our best ever fibre broadband with our latest digital phone line. So now you can focus on what’s important without worrying about your price going up for the minimum term of your contract. Plus, 24-hour access to a dedicated UK customer team to sort out any queries you may have.</p>
<p class="p1 mb10" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 16px; line-height: 20px; margin-bottom: 10px;">Whichever package you choose, you’ll get our fastest, most reliable and most secure service ever.</p>
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<h3 class="color01" style="font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 28px; line-height: 32px; font-weight: normal; color: #5514B4;">Options that work for you</h3>
<p class="mb0" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 16px; line-height: 20px; margin-bottom: 0px;">Based on where you are and what you use, here’s what we think could work best for you:</p>
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<table cellspacing="0" cellpadding="0" border="0" width="100%" dir style="table-layout: fixed;">
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<th class="valign-" width="100%" align="center" valign style="font-weight: normal; font-size: 0px; line-height: 0px; padding: 0; text-align: left; color: #333333;">
<table dir="ltr" align="center" cellspacing="0" cellpadding="0" border="0" width="100%" style="table-layout: fixed;">
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<th valign="top" class="column text-left" style="font-weight: normal; font-size: 0px; line-height: 0px; padding: 0; color: #333333; text-align: left; padding-top: 10px; padding-right: 10px; padding-bottom: 10px; padding-left: 10px;">
<table class="standard responsive" align="center" cellspacing="0" cellpadding="0" border="0" width="100%" style="table-layout: fixed; border: 1px solid #D7D8D6;">
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<th class="text-center p10" style="font-weight: normal; font-size: 0px; line-height: 0px; padding: 0; color: #333333; text-align: center; padding-bottom: 10px; padding-left: 10px; padding-top: 10px; padding-right: 10px; border-right: 1px solid #D7D8D6; border-bottom: 1px solid #D7D8D6;"><p class="mb0 p2" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 15px; line-height: 19px; margin-bottom: 0px;"><b>Features</b></p></th>
<th class="text-center p10" bgcolor="#eee7f7" style="font-size: 0px; line-height: 0px; padding: 0; font-weight: normal; color: #333333; text-align: center; padding-left: 10px; padding-top: 10px; padding-right: 10px; padding-bottom: 10px; border-bottom: 1px solid #D7D8D6;"><p class="mb0 p2" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 15px; line-height: 19px; margin-bottom: 0px;"><b>Superfast Enhanced</b><br>(15.0 to 76Mbps)<br>The next level<br>was <strike>£57</strike> <b><span class="color02" style="color: #FF6EFF;">now £42</span></b> <span style="font-size: 14px;">ex VAT</span></p></th>
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<td class="p10" style="text-align: left; font-weight: normal; font-size: 0px; line-height: 0px; padding: 0; color: #333333; padding-bottom: 10px; padding-left: 10px; padding-top: 10px; padding-right: 10px; border-right: 1px solid #D7D8D6; border-bottom: 1px solid #D7D8D6;"><p class="mb0 p3" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 14px; line-height: 18px; margin-bottom: 0px;">4G Assure with Always Connected Guarantee</p></td>
<td class="text-center p10" bgcolor="#eee7f7" style="font-size: 0px; line-height: 0px; padding: 0; font-weight: normal; color: #333333; text-align: center; padding-left: 10px; padding-top: 10px; padding-right: 10px; padding-bottom: 10px; border-bottom: 1px solid #D7D8D6;"><p class="mb0" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 16px; line-height: 20px; margin-bottom: 0px;"><span class="mb0 color01" style="margin-bottom: 0px; font-size: 32px; font-weight: bold; color: #5514B4;">•</span></p></td>
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<td class="p10" style="text-align: left; font-weight: normal; font-size: 0px; line-height: 0px; padding: 0; color: #333333; padding-bottom: 10px; padding-left: 10px; padding-top: 10px; padding-right: 10px; border-right: 1px solid #D7D8D6; border-bottom: 1px solid #D7D8D6;"><p class="mb0 p3" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 14px; line-height: 18px; margin-bottom: 0px;">The digital phone line that goes where you go</p></td>
<td class="text-center p10" bgcolor="#eee7f7" style="font-size: 0px; line-height: 0px; padding: 0; font-weight: normal; color: #333333; text-align: center; padding-left: 10px; padding-top: 10px; padding-right: 10px; padding-bottom: 10px; border-bottom: 1px solid #D7D8D6;"><p class="mb0" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 16px; line-height: 20px; margin-bottom: 0px;"><span class="mb0 color01" style="margin-bottom: 0px; font-size: 32px; font-weight: bold; color: #5514B4;">•</span></p></td>
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<td class="p10" style="text-align: left; font-weight: normal; font-size: 0px; line-height: 0px; padding: 0; color: #333333; padding-bottom: 10px; padding-left: 10px; padding-top: 10px; padding-right: 10px; border-right: 1px solid #D7D8D6; border-bottom: 1px solid #D7D8D6;"><p class="mb0 p3" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 14px; line-height: 18px; margin-bottom: 0px;">The UK’s most powerful business WI-Fi signal</p></td>
<td class="text-center p10" bgcolor="#eee7f7" style="font-size: 0px; line-height: 0px; padding: 0; font-weight: normal; color: #333333; text-align: center; padding-left: 10px; padding-top: 10px; padding-right: 10px; padding-bottom: 10px; border-bottom: 1px solid #D7D8D6;"><p class="mb0" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 16px; line-height: 20px; margin-bottom: 0px;"><span class="mb0 color01" style="margin-bottom: 0px; font-size: 32px; font-weight: bold; color: #5514B4;">•</span></p></td>
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<td class="p10" style="text-align: left; font-weight: normal; font-size: 0px; line-height: 0px; padding: 0; color: #333333; padding-bottom: 10px; padding-left: 10px; padding-top: 10px; padding-right: 10px; border-right: 1px solid #D7D8D6; border-bottom: 1px solid #D7D8D6;"><p class="mb0 p3" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 14px; line-height: 18px; margin-bottom: 0px;">24/7 technical support</p></td>
<td class="text-center p10" bgcolor="#eee7f7" style="font-size: 0px; line-height: 0px; padding: 0; font-weight: normal; color: #333333; text-align: center; padding-left: 10px; padding-top: 10px; padding-right: 10px; padding-bottom: 10px; border-bottom: 1px solid #D7D8D6;"><p class="mb0" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 16px; line-height: 20px; margin-bottom: 0px;"><span class="mb0 color01" style="margin-bottom: 0px; font-size: 32px; font-weight: bold; color: #5514B4;">•</span></p></td>
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<td class="p10" style="text-align: left; font-size: 0px; line-height: 0px; padding: 0; font-weight: normal; color: #333333; padding-left: 10px; padding-top: 10px; padding-right: 10px; padding-bottom: 10px; border-right: 1px solid #D7D8D6;"><p class="mb0 p3" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 14px; line-height: 18px; margin-bottom: 0px;">BT Sport app access</p></td>
<td class="text-center p10" bgcolor="#eee7f7" style="font-weight: normal; font-size: 0px; line-height: 0px; padding: 0; color: #333333; text-align: center; padding-top: 10px; padding-right: 10px; padding-bottom: 10px; padding-left: 10px;"><p class="mb0" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 16px; line-height: 20px; margin-bottom: 0px;"><span class="mb0 color01" style="margin-bottom: 0px; font-size: 32px; font-weight: bold; color: #5514B4;">•</span></p></td>
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<p style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 16px; line-height: 20px;"><b>Our Speed Promise</b>. If your connection drops below the minimum speed we promised, and we can’t fix it, you may be able to simply walk away.</p>
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<th valign="top" class="column text-" style="font-weight: normal; font-size: 0px; line-height: 0px; padding: 0; text-align: left; color: #333333; padding-top: 10px; padding-right: 10px; padding-bottom: 10px; padding-left: 10px;">
<table width="100%" cellpadding="0" cellspacing="0" class="responsive" style="table-layout: fixed;">
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<!-- Tabbed Content Start -->
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<div id="hide-outlook-web" class="tabbed slide responsive hide-on-om" style="overflow:hidden;display:none;max-height:0px;width:100%;border: 1px solid #D7D8D6;">
<input id="car-cbox-support" type="checkbox" checked="checked" style="display:none!important">
<input name="tab-radio" type="radio" id="tab-radio1" class="tab-radio tab-radio1" style="display:none!important">
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<label for="tab-radio1" class="tab tab1 color01" style="color: #5514B4;">We’ve got your back</label><label for="tab-radio2" class="tab tab2 color01" style="color: #5514B4;">Our Fixed Price Guarantee</label>
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<table class cellspacing="0" cellpadding="0" border="0" width="100%" style="table-layout: fixed;">
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<th class="p20 text-left align-top pr18" dir="ltr" align="top" style="font-weight: normal; font-size: 0px; line-height: 0px; padding: 0; color: #333333; text-align: left; padding-right: 20px; padding-top: 20px; padding-bottom: 20px; padding-left: 20px;">
<p class="p3" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 14px; line-height: 18px;">BT brings you a reliable connection your business can count on – with the UK’s first and only broadband that can automatically switch to 4G.</p>
<p class="p3 mb0" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 14px; line-height: 18px; margin-bottom: 0px;">So you’ll always stay connected. It’s a clever little innovation that will make a big difference to your business. <a href="https://t.businesscommunication.bt.com/r/?id=h51c4a1c,3796288a,3796288d&s_cid=DM26605&bid=85740060&lid=Find out more&sc=3&cnctid=820Z54Y5JP" target="_blank" class="underline" style="color: #5514B4; font-family: Century Gothic, CenturyGothic, sans-serif; text-decoration: underline;">Find out more</a>.</p>
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<p class="p3 mb0" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 14px; line-height: 18px; margin-bottom: 0px;">We’ve just introduced some brand new bundles combining our best ever fibre broadband with our latest digital phone line. So now you can focus on what’s important without worrying
about your price going up for the minimum term of your contract. Plus, 24-hour access to a dedicated UK customer team to sort out any queries you may have. Only available with BT.
<a href="https://business.bt.com/products/broadband-and-internet/existing-customers
" target="_blank" class="underline" style="color: #5514B4; font-family: Century Gothic, CenturyGothic, sans-serif; text-decoration: underline;">Show me the bundles</a>.</p>
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<p class="p3" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 14px; line-height: 18px;">BT brings you a reliable connection your business can count on – with the UK’s first and only broadband that can automatically switch to 4G.</p>
<p class="p3 mb0" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 14px; line-height: 18px; margin-bottom: 0px;">So you’ll always stay connected. It’s a clever little innovation that will make a big difference to your business. <a href="https://t.businesscommunication.bt.com/r/?id=h51c4a1c,3796288a,3796288e&s_cid=DM26605&bid=85740060&lid=Find out more&sc=3&cnctid=820Z54Y5JP" target="_blank" class="underline" style="color: #5514B4; font-family: Century Gothic, CenturyGothic, sans-serif; text-decoration: underline;">Find out more</a>.</p>
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<p class="p3 mb0" style="color: #333333; font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 14px; line-height: 18px; margin-bottom: 0px;">We’ve just introduced some brand new bundles combining our best ever fibre broadband with our latest digital phone line. So now you can focus on what’s important without worrying
about your price going up for the minimum term of your contract. Plus, 24-hour access to a dedicated UK customer team to sort out any queries you may have. Only available with BT.
<a href="https://business.bt.com/products/broadband-and-internet/existing-customers
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<th class="column" style="font-weight: normal; font-size: 0px; line-height: 0px; padding: 0; text-align: left; color: #333333; padding-top: 10px; padding-right: 10px; padding-bottom: 10px; padding-left: 10px;">
<p class="legal text-left mb0 color07" style="font-family: Century Gothic, CenturyGothic, sans-serif; margin: 0 0 20px 0; font-size: 12px; line-height: 16px; text-align: left; margin-bottom: 0px; color: #333333;"><b>Things you need to know</b><br><br>You have less than 3 months remaining on your existing broadband Contract.<br><br>The package information detailed in the leaflet are our proposal options available to you. Other options are available. You will be subject to a minimum contract term and at the end of this minimum contract term you will pay the full monthly bundle price but there’s no need to worry, we’ll be in touch before then.<br><br>You will incur a £125 charge for a new line or £40 for reactivation of an existing line or for taking over a working line. There is no charge to switch your line to BT from another supplier. Depending on your site and subject to any survey, you may incur excess construction charges – see Section 45, Part 1 of the BT Price List found at <a href="https://t.businesscommunication.bt.com/r/?id=h51c4a1c,3796288a,37962896&s_cid=DM26605&bid=85740060&lid=www.bt.com/pricing&sc=3&cnctid=820Z54Y5JP" target="_blank" style="font-family: Century Gothic, CenturyGothic, sans-serif; color: #333333;">www.bt.com/pricing</a>.<br><br>By signing up to your bundle service, your existing BT PSTN service will terminate. Once terminated, BT may not be able to re-instate your PSTN service on the same commercial terms as you may previously have had.<br><br>Cloud Voice Express does not guarantee the ability to make calls to emergency services at all times.<br><br>
Offer is available from 7th December 2019 until 31st March 2020, BT reserve the right to make changes at any time.<br><br>
The discount will be applied for the duration of your minimum contract term.<br><br>
<b>Fixed Price Guarantee:</b> Fixed price guaranteed for the duration of your minimum contract term and applies to your monthly bundle price only. Excludes all other services such as add-ons or out of bundle charges. We have a compensation scheme for those rare occasions where something goes wrong, and there are delays in putting it right. See information on compensation scheme at <a href="https://t.businesscommunication.bt.com/r/?id=h51c4a1c,3796288a,37962897&s_cid=DM26605&bid=85740060&lid=https://business.bt.com/compensation-scheme-broadband/&sc=3&cnctid=820Z54Y5JP" target="_blank" style="font-family: Century Gothic, CenturyGothic, sans-serif; color: #333333;">https://business.bt.com/compensation-scheme-broadband/</a>.<br><br>
<b>Speed Promise:</b> Before your service starts, we will provide you with the Minimum Guaranteed Access Line Speed and an estimate of the upload and download you may expect. If after 10 days from the start of your service your speed is regularly at or below this speed, you may contact BT and BT will try to fix it. If BT is unable to fix it within 30 days, you can terminate your service without paying any charges (other than for any service already received) but you must return any BT Hub. Please see minimum guaranteed download speed for more information.<br><br><b>Speed Estimates:</b> The speed ranges we show are estimates based on business peak time between 12.00 and 14.00. The estimates take into account congestion on the network at these times. Your actual broadband speeds depend on a number of factors, including distance from the exchange, your equipment, the quality of your line, the number of people connected at the same time, and whether wi-fi is being used. It can take up to 10 days for your line to settle at its maximum stable speed.<br><br><b>UK’s largest wi-fi network:</b> You can get onto our wi-fi as long as you're in one of our wi-fi hotspots and your device has wireless internet.<br><br><b>4G Assure:</b> 4G Assure works over copper, fibre and static IP. The automatic switch over to 4G is subject to you having adequate 4G signal and power at your site. 84% UK 4G coverage as of December 2019. We deliver 4G Assure the next day if your order’s placed by 12pm Monday to Friday and you pass credit checks. Orders placed at the weekend will be delivered on Tuesday, or Wednesday for bank holidays.
<br><br><b>Always Connected Guarantee for 4G Assure:</b> If your BT Business Broadband service fails, BT will automatically restore your broadband service through our 4G Assure service. 4G Assure works over copper, fibre and static IP. The automatic switch over to 4G is subject to you having adequate 4G signal and power at your site and 4G broadband speeds may vary. 84% UK 4G coverage as of December 2019. We deliver 4G Assure the next day if your order is placed by 12pm Monday to Friday and you pass credit checks. Orders placed at the weekend will be delivered on Tuesday, or Wednesday for bank holidays. If your 4G Assure service fails to activate within 30 minutes of you reporting a fixed line fault to us, leaving you without a broadband connection, you may be eligible to receive £25 compensation. To be eligible for compensation you must report a fixed line failure in the correct manner. You’re restricted to one compensation claim per month. Compensation will be paid once the fixed line fault is resolved.<br><br>View our full terms and conditions at <a href="https://t.businesscommunication.bt.com/r/?id=h51c4a1c,3796288a,37962898&s_cid=DM26605&bid=85740060&lid=bt.com/terms&sc=3&cnctid=820Z54Y5JP" target="_blank" style="font-family: Century Gothic, CenturyGothic, sans-serif; color: #333333;">bt.com/terms</a> under Broadband and Internet Services. A separate line rental applies.</p>
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