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<title>But we’re still here to help with emergencies</title>
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<div class="preheader" style="font-size: 1px; color: #ffffff; display: none !important; mso-hide: all;">But we’re still here to help with emergencies</div>
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<td align="left" valign="middle" bgcolor="#ffffff" class=" darkmode hide" style="padding: 10px 0px 0px 0px;"><a data-link-name="HDR_Logo" href="http://l.cd.britishgas.co.uk/rts/go2.aspx?h=54804&tp=i-1NGB-Hr-17s-49MSD-1n-3LWmB-1c-49JyZ-l4aMkkhFeM-11ikuE&x=Thu%7c202057%7c4332" style="text-decoration: none; line-height: none;" target="_blank"><img class="light-img darkmode c" src="https://www.britishgas.co.uk/aem6/content/dam/britishgas/email/2019/Assets/BGLogo.png" alt="British Gas" width="160" height="auto" border="0" /><!--[if !mso]><! --><div class="colF dark-img darkmode c" style="display:none; overflow:hidden; float:left; width:0px; max-height:0px; max-width:0px; line-height:0px; visibility:hidden;" align="left">
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<td align="right" valign="bottom" bgcolor="#ffffff" class="c pt20_HDR pb20 darkmode" style="padding: 20px 0px 0px 0px;"><a href="http://l.cd.britishgas.co.uk/rts/go2.aspx?h=54802&tp=i-1NGB-Hr-17s-49MSD-1n-3LWmB-1c-49JyZ-l4aMkkhFeM-11ikuE&x=5ab04c72b8e29ce7cfb1bb525b17a782" style="font-family: 'BGflameL',Arial, Helvetica, sans-serif; font-weight: lighter; color: #333f48; font-size: 11px; text-decoration: none; line-height: 14px;" target="_blank">View this email online</a></td>
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<td align="left" valign="middle" style="font-family: 'BGflameR', Arial, Helvetica, sans-serif; color: #333F48; font-size: 20px; line-height: 28px; text-decoration: none;">Just a quick heads up that <strong class="applebold">you won’t be able to access your online account through our app or website from 8.30pm this Saturday night until 12 noon on Sunday</strong> while we carry out essential maintenance work. However, our Help & Support pages will still be available if you need to use them.</td>
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<td align="center" valign="middle" height="44"> <a data-link-name="BD_Intro_CTA" href="http://l.cd.britishgas.co.uk/rts/go2.aspx?h=54806&tp=i-1NGB-Hr-17s-49MSD-1n-3LWmB-1c-49JyZ-l4aMkkhFeM-11ikuE&x=Thu%7c202057%7c4332" style="color: #ffffff; font-weight: bold; font-family: 'BGflameB', Arial, Helvetica, sans-serif; text-decoration: none; font-size:18px; line-height:24px; width:100%; text-align: center;" class="fontCTA"> Visit help & support </a></td>
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<table width="92%" border="0" align="center" cellpadding="0" cellspacing="0" class="colC">
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<td class="f22 pb10" align="left" valign="middle" style="font-family: 'BGflameB', Arial, Helvetica, sans-serif; color: #333f48; font-size: 20px; line-height: 26px; font-weight: bold; text-decoration: none;">Got a smart Pay As You Go meter? Please check your credit</td>
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<td align="left" valign="top" style="font-family: 'BGflameR', Arial, Helvetica, sans-serif; color: #333f48; font-size: 18px; line-height: 24px; text-decoration: none;">If you’ve got a smart PAYG meter, you might want to double-check you’ve got enough credit to last you until lunchtime on Sunday.</td>
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<td class="f22 pb10" align="left" valign="middle" style="font-family: 'BGflameB', Arial, Helvetica, sans-serif; color: #333f48; font-size: 20px; line-height: 26px; font-weight: bold; text-decoration: none;">What to do if you smell gas or have a power cut?</td>
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<td align="left" valign="top" style="font-family: 'BGflameR', Arial, Helvetica, sans-serif; color: #333f48; font-size: 18px; line-height: 24px; text-decoration: none;">As always, if you smell gas please call the National Gas Emergencies line on 0800 111 999 or if you have a power cut, call 105 from your phone to connect to your Local Network Operator.</td>
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<td align="left" valign="top" style="font-family: 'BGflameR', Arial, Helvetica, sans-serif; color: #333f48; font-size: 18px; line-height: 24px; text-decoration: none;">If you’re a home services customer and you have an emergency while our system is down, we’re still here for you on the phone.
<br><br>
You’ll find the number you need and the list of emergencies we can help with on <a data-link-name="BD_COVID19FAQ_Text" href="http://l.cd.britishgas.co.uk/rts/go2.aspx?h=54807&tp=i-1NGB-Hr-17s-49MSD-1n-3LWmB-1c-49JyZ-l4aMkkhFeM-11ikuE&x=Thu%7c202057%7c4332" style="font-family: 'BGflameR', Arial, Helvetica, sans-serif; font-size: 18px; line-height: 24px; color: #005EB8; text-decoration: underline; border: none;" class="link" target="_blank">our FAQs page</a>. Just click the <strong class="applebold">What if I have an emergency?</strong> question.</td>
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<td align="center" valign="middle" height="44"> <a data-link-name="BD_COVID19FAQ_CTA" href="http://l.cd.britishgas.co.uk/rts/go2.aspx?h=54808&tp=i-1NGB-Hr-17s-49MSD-1n-3LWmB-1c-49JyZ-l4aMkkhFeM-11ikuE&x=Thu%7c202057%7c4332" style="color: #ffffff; font-weight: bold; font-family: 'BGflameB', Arial, Helvetica, sans-serif; text-decoration: none; font-size:18px; line-height:24px; width:100%; text-align: center;" class="fontCTA"> See our Covid-19 FAQs </a></td>
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<td align="left" valign="top" style="font-family: 'BGflameR', Arial, Helvetica, sans-serif; color: #333f48; font-size: 18px; line-height: 24px; text-decoration: none;">Our systems will also be offline overnight on Saturday 23rd May. We’ll put a reminder on the website a few days before.</td>
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<td align="left" valign="top" style="font-family: 'BGflameR', Arial, Helvetica, sans-serif; color: #333f48; font-size: 18px; line-height: 24px; text-decoration: none;">Thanks for your patience, </td>
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<td align="left" valign="middle" class="c" style="padding-bottom: 15px"><a data-link-name="FTR_AboutUs" href="http://l.cd.britishgas.co.uk/rts/go2.aspx?h=54809&tp=i-1NGB-Hr-17s-49MSD-1n-3LWmB-1c-49JyZ-l4aMkkhFeM-11ikuE&x=Thu%7c202057%7c4332" style="font-family: 'BGflameL', Arial, Helvetica, sans-serif; font-size: 16px; line-height: 20px; color: #ffffff; text-decoration: none; border: none;" class="c" target="_blank">About us</a></td>
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<td align="left" valign="middle" class="c" style="padding-bottom: 15px"><a data-link-name="FTR_SmartHome" href="http://l.cd.britishgas.co.uk/rts/go2.aspx?h=54814&tp=i-1NGB-Hr-17s-49MSD-1n-3LWmB-1c-49JyZ-l4aMkkhFeM-11ikuE&x=Thu%7c202057%7c4332" style="font-family: 'BGflameL', Arial, Helvetica, sans-serif; font-size: 16px; line-height: 20px; color: #ffffff; text-decoration: none; border: none;" class="c" target="_blank">Smart Home</a></td>
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<td align="left" valign="middle" class="c" style="padding-bottom: 15px"><a data-link-name="FTR_HomeServices" href="http://l.cd.britishgas.co.uk/rts/go2.aspx?h=54815&tp=i-1NGB-Hr-17s-49MSD-1n-3LWmB-1c-49JyZ-l4aMkkhFeM-11ikuE&x=Thu%7c202057%7c4332" style="font-family: 'BGflameL', Arial, Helvetica, sans-serif; font-size: 16px; line-height: 20px; color: #ffffff; text-decoration: none; border: none;" class="c" target="_blank">Home Services</a></td>
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<td align="left" valign="top" style="font-family: 'BGflameR', Arial, Helvetica, sans-serif; color: #333f48; font-size: 14px; line-height: 18px; text-decoration: none;">British Gas is a trading name of British Gas Services Limited which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales (No. 03141243). Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD. <a data-link-name="TsCs_BritishGas" href="http://l.cd.britishgas.co.uk/rts/go2.aspx?h=54803&tp=i-1NGB-Hr-17s-49MSD-1n-3LWmB-1c-49JyZ-l4aMkkhFeM-11ikuE&x=Thu%7c202057%7c4332" style="font-family: 'BGflameR', Arial, Helvetica, sans-serif; font-size: 14px; line-height: 18px; color: #005EB8; text-decoration: none; border: none;" class="link" target="_blank">britishgas.co.uk</a><br />
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