<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Hi Michelle,<div class=""><br class=""></div><div class="">Thank you very much for your email. I’m Laura, by the way (Beatrice’s sister) and co-owner of Flat 21.</div><div class=""><br class=""></div><div class="">I think the previous managing agents might have just not updated their internal records when they sent across the relevant information to AWH? The outstanding amount of £50, the topic of which has come up before with Westbourne Management, had been paid by us previously. This was subsequently confirmed in writing by Oliver from Westbourne Management - I’ve attached the email from him confirming this in case helpful. </div><div class=""><br class=""></div><div class="">Hope this is useful! And thank you again for your help with this.</div><div class=""><br class=""></div><div class="">Best wishes,</div><div class="">Laura (and Beatrice)</div><div class=""><br class=""></div><div class=""></div></body></html>