<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Aptos;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
font-size:12.0pt;
font-family:"Aptos",sans-serif;
mso-ligatures:standardcontextual;
mso-fareast-language:EN-US;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
{mso-style-priority:34;
margin-top:0cm;
margin-right:0cm;
margin-bottom:0cm;
margin-left:36.0pt;
font-size:12.0pt;
font-family:"Aptos",sans-serif;
mso-ligatures:standardcontextual;
mso-fareast-language:EN-US;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
mso-fareast-language:EN-US;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:841169071;
mso-list-type:hybrid;
mso-list-template-ids:-1987922562 134807553 134807555 134807557 134807553 134807555 134807557 134807553 134807555 134807557;}
@list l0:level1
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:Symbol;}
@list l0:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:"Courier New";}
@list l0:level3
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:Wingdings;}
@list l0:level4
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:Symbol;}
@list l0:level5
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:"Courier New";}
@list l0:level6
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:Wingdings;}
@list l0:level7
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:Symbol;}
@list l0:level8
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:"Courier New";}
@list l0:level9
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:Wingdings;}
ol
{margin-bottom:0cm;}
ul
{margin-bottom:0cm;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-GB" link="#467886" vlink="#96607D" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Good afternoon everyone,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I hope this email finds you all well and would like to share a general resident update.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1"><b><u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Fire, health & safety in the common parts</span></u></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
- Please can I remind you all that it is essential that the common parts of the building remain
<b>clear at all times</b>. <o:p></o:p></span></li></ul>
<p class="MsoListParagraph"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoListParagraph"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">NO</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> personal items including
<b><u>rubbish and recycling</u></b> can be left in any communal areas (including lift lobbies and outside flat doors)
<b>AT ANY TIME</b>. Items left in the communal areas are a breach of health and safety and in particular fire regulations. Items in the common parts are not only unsightly for other residents but are also potential trip hazards for yourself and others in
the event of an emergency evacuation, but are also potential fodder to feed a fire.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Communal areas will be inspected regularly and if any residents notice any items being left out (including refuse and rubbish) please report this
breach to us immediate. In addition it is possible that a fine will be enforced for any residents failing to observe the building safety directions.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1"><b><u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Food deliveries</span></u></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> - There have been
a number of incidents with out of hours food deliveries, with delivery operatives buzzing the wrong and in some instances multiple flats late at night. This is significantly disrupting some residents and has even caused anxiety and distress for others who
have been alarmed when wrongly disturbed late at night. Please can we request that you provide the correct flat number when placing food deliveries at night and ensure that they have your contact phone number so that can communicate with you directly when
they arrive.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1"><b><u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Parcels</span></u></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> – If you are expecting
packages to be delivered out of hours to the block, and when Rufus is off duty, please can you add a note requesting that the delivery is left behind the reception desk and out of sight from passers-by.
<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thanking you all in advance for your assistance and cooperation with these matters.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i><u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">NB - landlords and agents please can you ensure that this email is shared with any tenants<o:p></o:p></span></u></i></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Lynette<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#4F6228;mso-fareast-language:EN-GB"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#4F6228;mso-fareast-language:EN-GB">Westbourne Management </span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#4F6228;mso-fareast-language:EN-GB"><br>
9 Spring St, London W2 3RA<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#4F6228;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#4F6228;mso-fareast-language:EN-GB">Office: 0203 987 5050<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#525252;mso-fareast-language:EN-GB">Email:
</span><u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#4F6228;mso-fareast-language:EN-GB"><a href="mailto:lynette@wb19.co.uk"><span style="color:#4F6228">lynette@wb19.co.uk</span></a></span></u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#4F6228;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#2A6230;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="https://www.wb19.co.uk/"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#2A6230;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:EN-GB;text-decoration:none"><img border="0" width="216" height="131" style="width:2.25in;height:1.368in" id="Picture_x0020_1748982756" src="cid:image001.png@01DC27F2.18D7D880"></span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#2A6230;mso-fareast-language:EN-GB"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#2A6230;mso-fareast-language:EN-GB">
</span><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:red;mso-fareast-language:EN-GB"><o:p></o:p></span></b></p>
<p class="MsoNormal"><a href="http://www.rics.org/uk/"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#4F6228;mso-fareast-language:EN-GB;text-decoration:none"><img border="0" width="135" height="50" style="width:1.4097in;height:.5208in" id="Picture_x0020_2" src="cid:image002.png@01DC27F2.18D7D880"></span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-GB">
</span><a href="https://www.irpm.org.uk/public/home"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-GB;text-decoration:none"><img border="0" width="51" height="48" style="width:.5347in;height:.5in" id="Picture_x0020_3" src="cid:image003.jpg@01DC27F2.18D7D880"></span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-GB">
</span><a href="https://www.tpos.co.uk/"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-GB;text-decoration:none"><img border="0" width="137" height="50" style="width:1.4305in;height:.5208in" id="Picture_x0020_4" src="cid:image004.png@01DC27F2.18D7D880"></span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-GB">
</span><a href="https://www.linkedin.com/company/westbourne-block-management"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-GB;text-decoration:none"><img border="0" width="57" height="50" style="width:.5972in;height:.5208in" id="Picture_x0020_5" src="cid:image005.png@01DC27F2.18D7D880" alt="A picture containing text, clipart
Description automatically generated"></span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-GB"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-GB"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:#4F6228;background:white;mso-fareast-language:EN-GB">This email is confidential and may contain privileged or copyright information. If you are not the intended recipient
please delete</span><span style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:#4F6228;mso-fareast-language:EN-GB"> this email and you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information
is strictly prohibited. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company. Westbourne Block Management Limited, Registered in England and Wales, company number 08775318. VAT
Registration Number 177 4688 53. All Rights Reserved. Regulated by RICS.</span><span style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>