We’d really like to hear what you thought of us!

[customer.feedback at aviva.com]

Dear Mr Fabris

We wrote to you last week asking you to tell us what you thought about our service on the recent renewal of your motor insurance policy. We know you may have a lot on your plate, but we'd love to hear from you. What have we done well? What could have been better? Please let us know, so we can fix it.

To help collect your answers, we've teamed up with Walnut Unlimited, who are conducting the survey on our behalf. It's easy to do – just click on the link below (or if you are viewing this email as text only, please cut and paste the entire address into your browser's address field).

https://surveys4.newvistalive.com/wix/p1845200146.aspx?__sid__=DW4TnifYZ5OOUlt8XilxK2WEIYIBmfr_UZZ69VA0eYq5h66-7TLH2uMYKXJVaximQ4xnwjaDjnngi3HN-ibRGg2

The survey consists of a maximum of 12 questions and should take no more than 3-4 minutes to complete depending on the length of your replies. If you can spare the time, we would really value your input.

Thanks in advance,
Your Aviva Customer Team

This email is from an automated email address, please DO NOT reply to this email with any queries or questions relating  to your policy. You can contact us in the usual ways shown on your policy documentation or by visiting www.aviva.co.uk

Please note that this survey is automatically triggered after each contact with Aviva.  If you would like to be removed from this survey, please copy and paste the following link to your web browser to unsubscribe*: https://surveys4.newvistalive.com/wix/p1845200146.aspx?__sid__=DW4TnifYZ5OOUlt8XilxK2WEIYIBmfr_UZZ69VA0eYq5h66-7TLH2uMYKXJVaximQ4xnwjaDjnngi3HN-ibRGg2&unsubscribe=yes

*You will not be invited to this survey again but you may still receive other surveys related to Walnut Unlimited or Aviva.

Please do NOT forward this email to others.  You have been given a unique URL with which to take the survey.  The system accepts only one response for each unique URL.

Aviva is the owner of the data collected in this survey.  The data collected from you will be treated in accordance with Aviva's privacy practices.  To review these privacy practices, please visit Aviva’s web site: https://www.aviva.co.uk/legal/privacy-policy.html

To contact Aviva by post: Aviva plc, St Helen's, 1 Undershaft, London, EC3P 3DQ (Registered Offices).
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