<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office">
<head>
<title>Aviva</title>
<!--[if !mso]><!-->
<link rel="stylesheet" href="https://fonts.googleapis.com/css?family=Source+Sans+Pro:300,400,600,700" />
<!--<![endif]-->
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<meta name="viewport" content="width=device-width, initial-scale=1" />
<meta http-equiv="X-UA-Compatible" content="IE=edge" />
<!--fixes for new Outlook.com that stops it wraping a div around unlinked images and putting space around them-->
<style>
button { display: block !important }
div { display: block !important }
</style>
<style type="text/css">
/* CLIENT-SPECIFIC STYLES */
body, table, td, a { -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; }
table, td { mso-table-lspace: 0pt; mso-table-rspace: 0pt; }
img { -ms-interpolation-mode: bicubic; }
/* RESET STYLES */
img { border: 0; outline: none; text-decoration: none; }
body { margin: 0 auto !important; padding: 0 !important; width: 100% !important; }/* margin 0 auto is for Samsung mail alignment */
/* iOS BLUE LINKS */
a[x-apple-data-detectors] {
color: inherit !important;
text-decoration: none !important;
font-size: inherit !important;
font-family: inherit !important;
font-weight: inherit !important;
line-height: inherit !important;
}
/* GMAIL BLUE LINKS - also add id="body" to the body tag */
#body a,
#body a:hover,
#body a:visited{
color:inherit;
font:inherit;
text-decoration:inherit;
}
/* SAMSUNG MAIL BLUE LINKS */
#MessageViewBody a {
color: inherit;
text-decoration: none;
font-size: inherit;
font-family: inherit;
font-weight: inherit;
line-height: inherit;
}
#MessageViewBody,
#MessageWebViewDiv {
min-width:100vw;
margin:0 !important;
zoom:1 !important;
}
.nolinkcolor a{color:inherit !important;text-decoration:none !important;}
/* ANDROID CENTER FIX */
div[style*="margin: 16px 0;"] { margin: 0 !important; }
input { display:none; }
/* MEDIA QUERIES */
@media screen and (max-width:480px){
.mobilecontent{
display: block !important;
max-height: none !important;
}
.copy-padding{
padding-top:150px !important;
}
.logo{
width:68px !important;
height:auto !important;
}
.wrapper{ width:100% !important; padding: 0 !important; }
.emailwrapto320{
width:320px !important;
height:auto !important;
}
.column{
max-width: 95% !important;
width: 95% !important;
}
.emailwrapto100pc{
width:100% !important;
height:auto !important;
}
.emailwrapto95pc{
width:95% !important;
height:auto !important;
}
.emailwrapto93pc{
width:93% !important;
height:auto !important;
}
.emailwrapto90pc{
width:90% !important;
height:auto !important;
}
.emailwrapto90pc-h400{
width:90% !important;
max-height:400px !important;
position:relative;
}
.emailwrapto80pc{
width:80% !important;
height:auto !important;
}
.emailwrapto60pc{
width: 65% !important;
height: auto!important;
}
.emailwrapto50pc{
width:50% !important;
height:auto !important;
}
.emailwrapto47pc{
width:47% !important;
height:auto !important;
}
.emailwrapto6pc{
width:6% !important;
height:auto !important;
}
.headline-padding{
padding-top: 30px !important;
}
.head{
display:block !important;
display:table-header-group!important;
width:100%!important;
max-width:100% !important;
}
.foot{
display:table-footer-group!important;
width:100%!important;
}
.emailwrapto85pc{
width:85% !important;
height:auto !important;
}
tbody tr { width:100% !important; display:table!important; }
.emailnomob{
display:none !important;
}
.headline-mob{
font-size:40px !important;
line-height:46px !important;
}
.large-subheadline-mob{
font-size:30px !important;
line-height:36px !important;
}
.subheadline-border{
font-size:34px !important;
line-height:40px !important;
}
.border{
width:6px !important;
}
.subheadline-mob{
font-size:24px !important;
line-height:30px !important;
}
.mirror{font-size:8px !important;}
.body-mob{
font-size:18px !important;
line-height:24px !important;
}
.footer{
font-size:14px !important;
line-height:20px !important;
}
.terms{
font-size:12px !important;
line-height:18px !important;
}
.nopadding{
padding: 0 !important;
}
.headline-font{
font-size: 32px !important;
line-height: 38px !important;
}
.f14{
font-size:14px !important;
line-height:18px !important;
text-align:center !important;
}
.f16{
font-size: 16px !important;
line-height: 22px !important;
}
.mobiletext{
text-align: center !important;
}
.mobile{
padding-top: 15px !important;
}
.fullwidth {
width:100% !important;
margin-left:0;
margin-right:0;
padding-left:0;
padding-right:0;
display:block !important;
text-align:center;
}
/** For Three Column Table**/
.mobiletable{
padding-left: 20px !important;
padding-right: 20px !important;}
.border1 {
border-left: 0px solid #CCCCCC !important;
border-right: 0px solid #CCCCCC !important;
border-bottom: 1px solid #CCCCCC !important;}
.border2 {
border-left: 0px solid #CCCCCC !important;
border-right: 0px solid #CCCCCC !important;
border-bottom: 0px solid #CCCCCC !important;}
.pad-t-10{
padding-top: 10px !important;}
.pad-t-20{
padding-top: 20px !important;}
.pad-r-0{
padding-right: 0px !important;}
}
</style>
<!--[if gte mso 9]>
<xml>
<o:OfficeDocumentSettings>
<o:AllowPNG/>
<o:PixelsPerInch>96</o:PixelsPerInch>
</o:OfficeDocumentSettings>
</xml>
<![endif]-->
</head>
<body style="-webkit-text-size-adjust:none; -ms-text-size-adjust:100%;-webkit-font-smoothing:antialiased; margin:0; padding:0; background-color:#f9f9f9;" id="body">
<!--[if mso]>
<style type="text/css">
body, table, td, span, a {font-family: Arial, Helvetica, sans-serif !important;}
</style>
<![endif]-->
<!--Pre Header-->
<div style="display:none;font-size:1px;color:#f9f9f9;line-height:1px;max-height:0px;max-width:0px;opacity:0;overflow:hidden;">Your IPID is now available in MyAviva </div>
<div style="display: none; max-height: 0px; overflow: hidden;">
</div>
<!--/pre header-->
<center>
<table width="100%" cellpadding="0" cellspacing="0" border="0" bgcolor="#f9f9f9" class="wrapper">
<tr>
<td valign="top" align="center">
<!--container-->
<table width="600" cellpadding="0" cellspacing="0" border="0" align="center" class="emailwrapto100pc" style="width:600px;" bgcolor="#ffffff">
<tr>
<td valign="top" align="center" bgcolor="#f9f9f9">
<!--View Email-->
<table width="560" cellpadding="0" cellspacing="0" border="0" align="center" class="emailwrapto90pc" style="width:560px;">
<tr>
<td valign="top" align="left" style="padding-top:0px;">
<table cellpadding="0" cellspacing="0" border="0" align="left" class="emailwrapto100pc">
<tr>
<td valign="top" align="center" style="padding:10px 0px 10px 0px; color:#63666a; font-family:'Source Sans Pro', Arial, sans-serif; font-size:12px; font-weight:400; line-height:16px;"><a href="https://t.notifications.aviva.co.uk/r/?id=h5d99682d,23c417ce,23c41972&p1=%40ErUYsQawUS4BTXirO7k4chkGvPtJF27J7oyDGMmxmPw%3D" target="_blank" style="color:#63666a; text-decoration:underline; font-family:'Source Sans Pro', Arial, sans-serif; font-size:12px; font-weight:400; line-height:16px;" _category="Mirror" _label="Mirror Page" _type="mirrorPage">View email in browser</a></td>
</tr>
</table>
</td>
</tr>
</table>
<!--/view email-->
</td>
</tr>
<!--Aviva Logo-->
<tr>
<td valign="top" align="center" bgcolor="#ffd900">
<table width="560" cellpadding="0" cellspacing="0" border="0" align="center" class="emailwrapto90pc" style="width:560px;">
<tr>
<td valign="top" align="left"><a href="https://t.notifications.aviva.co.uk/r/?id=h5d99682d,23c417ce,23c41973&p1=&p2=0&p3=" target="_blank" _category="Aviva" _label="Image_Header_AvivaBanner_AvivaUK"><img src="http://res.notifications.aviva.co.uk/res/img/7B78FE3AFE27B11C78A36E8C980D1916.png" width="139" height="61" border="0" alt="Aviva" style="display:block;"></a></td>
</tr>
</table>
</td>
</tr>
<!--/aviva logo-->
<!--start header background image-->
<tr>
<td class="emailnomob" width="600" height="300" align="center" valign="middle" background="https://res.notifications.aviva.co.uk/res/img/AE415CB19CC80F3365720A3C39F8E67E.png" bgcolor="#dddddd" style="background-image:url('https://res.notifications.aviva.co.uk/res/img/AE415CB19CC80F3365720A3C39F8E67E.png');background-size:100%;background-repeat:no-repeat; width:600px; height:300px;">
<!--[if gte mso 9]>
<v:image xmlns:v="urn:schemas-microsoft-com:vml" style="width:600px; height:300px;" src="https://res.notifications.aviva.co.uk/res/img/AE415CB19CC80F3365720A3C39F8E67E.png" />
<v:rect xmlns:v="urn:schemas-microsoft-com:vml" fill="false" stroke="false" style="position: absolute; width:600px; height: 300px;">
<v:textbox inset="0,0,0,0">
<![endif]-->
<table width="560" cellpadding="0" cellspacing="0" border="0" align="center" style="width:560px;">
<tr>
<td valign="middle" align="center" style=" height:300px;" >
<table width="100%" cellpadding="0" cellspacing="0" border="0" height="300">
<tr>
<td valign="middle" align="center" height="300">
<table width="560" cellpadding="0" cellspacing="0" border="0" align="center" style="width:560px;" height="300">
<tr>
<td valign="middle" align="left" >
<table width="90%" cellpadding="0" cellspacing="0" border="0">
<tr>
<td align="left" valign="top" class="headline-font" style="padding: 0px 0px 0px 0px; color:#FFFFFF; font-family: 'Source Sans Pro', Arial, sans-serif; font-size:40px; line-height:46px; font-weight:600;">
We’re sorry a document <br />
was missing from<br />
MyAviva
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
</table>
<!--[if gte mso 9]>
</div>
</v:fill>
</v:rect>
<![endif]-->
</td>
</tr>
<!--/desktop header background image-->
<!--Start Mobile header background image-->
<!--[if !mso]><!-->
<tr>
<td valign="top" align="center" class="mobilecontent">
<div class="mobilecontent" style="mso-hide:all;display:none;max-height:0px;overflow:hidden;">
<table width="100%" cellpadding="0" cellspacing="0" border="0" bgcolor="#f9f9f9">
<tr>
<td valign="top" align="center"><img src="https://res.notifications.aviva.co.uk/res/img/CF633C572DACD63D84CC840616AD8686.png" width="100%" style="display:block; height:auto;max-width: 600px" alt="Log in to MyAviva today" /></td>
</tr>
<tr>
<td valign="top" align="center" style="padding-bottom:0px;">
<table width="90%" cellpadding="0" cellspacing="0" border="0">
<tr>
<td align="left" valign="top" class="headline-font" style="padding: 20px 0px 20px 0px; color:#444444; font-family: 'Source Sans Pro', Arial, sans-serif; font-size:32px; line-height:38px; font-weight:600;">
We’re sorry a document
was missing from
MyAviva
</td>
</tr>
</table>
</td>
</tr>
</table>
</div>
</td>
</tr>
<!--<![endif]-->
<!--/mobile header background image-->
<!--Hello Greeting plus Intro-->
<tr>
<td valign="top" align="center" style="padding: 20px 0px 20px 0px;">
<table width="560" cellpadding="0" cellspacing="0" border="0" align="center" class="emailwrapto90pc" style="width:560px;">
<tr>
<td align="left" valign="top" style="color:#444444; font-family:'Source Sans Pro', Arial, sans-serif; font-size:20px; font-weight:600; line-height:24px; padding-bottom:20px;">Dear Mr Fabris,</td>
</tr>
<tr>
<td align="left" valign="top" style="color:#444444; font-family:'Source Sans Pro', Arial, sans-serif; font-size:16px; font-weight:400; line-height:22px; padding-bottom:20px;">
We’ve realised that one of the documents for your motor insurance policy, that you should have been able to view in MyAviva has been missing.<br /><br />
The missing document is the ‘Insurance Product Information Document’ (IPID). The IPID, which provides a <span style="font-weight: 600">summary of your other insurance documents</span>, was not within your renewal documents and it should have been.<br />
<br />
<span style="font-weight: 600">Please note, this does not affect your policy and you remain insured with us.</span> <br />
We’re sorry this was missing - we’ve now corrected the problem and you can view the document in MyAviva.
<br />
<br />
Take a minute to read the IPID and check the cover is right for you. To do this, just login, go to your policy and look in the Documents folder. If you have any questions about your renewal or are not happy with the cover provided by this product, please contact us.
</td>
</tr>
<tr>
<td align="left" valign="top" style="padding-bottom: 0px">
<table cellspacing="0" cellpadding="0" border="0" class="emailwrapto100pc">
<tr>
<td height="50" align="center" style="border-radius: 4px;" bgcolor="#ffd900"><a href="https://t.notifications.aviva.co.uk/r/?id=h5d99682d,23c417ce,23c41974&p1=&p2=0&p3=" target="_blank" style="font-size: 16px; font-family:'Source Sans Pro', Arial, sans-serif; font-weight:700; color: #004fb6; text-decoration: none;border-radius: 4px; padding: 12px 30px; border: 1px solid #ffd900; display:block;" _category="MyAviva" _label="Button_Main_MyAviva_MyAvivaURL"><span style="color:#004fb6;"><!--[if mso]> <![endif]-->Visit MyAviva <!--[if mso]> <![endif]--></span></a></td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
<!-- /hello greeting plus intro -->
<!-- Bullets and Button -->
<tr>
<td valign="top" align="center" style="padding: 0px 0px 0px 0px;">
<table width="560" cellpadding="0" cellspacing="0" border="0" align="center" class="emailwrapto90pc" style="width:560px;">
<tr>
<td align="left" valign="top" style="color:#444444; font-family:'Source Sans Pro', Arial, sans-serif; font-size:16px; font-weight:400; line-height:22px; padding-bottom:20px;">
<span style="font-size: 22px; line-height: 28px;">Having trouble logging in?</span><br />
<br />
If you cannot find your log in details for MyAviva you can <a href="https://t.notifications.aviva.co.uk/r/?id=h5d99682d,23c417ce,23c41975&p1=&p2=0&p3=" target="_blank" style="color:#004fb6;font-family:'Source Sans Pro', Arial, sans-serif; font-size:16px; font-weight:600; line-height:22px; text-decoration:underline;" _category="LogIn" _label="Text_Body_Link_FindUsername">find your username</a> or <a href="https://t.notifications.aviva.co.uk/r/?id=h5d99682d,23c417ce,23c41976&p1=&p2=0&p3=" target="_blank" style="color:#004fb6;font-family:'Source Sans Pro', Arial, sans-serif; font-size:16px; font-weight:600; line-height:22px; text-decoration:underline;" _category="LogIn" _label="Text_Body_Link_ResetPassword">change your password</a>.<br />
<br />
If you have any questions, please log into MyAviva and start LiveChat, or call us on 0800 409 6884.
<br />
<br />
Yours sincerely,
<br /><br />
The Aviva Customer Team
</td>
</tr>
</table>
</td>
</tr>
<!--Start footer-->
<!--Insert Footer Nav Bar-->
<tr>
<td valign="top" align="center" bgcolor="#eeeeee" style="padding-top: 20px;">
<table width="560" cellpadding="0" cellspacing="0" borer="0" class="emailwrapto90pc" style="width:560px;">
<tr>
<td align="left" valign="top" style="color:#444444; font-family:'Source Sans Pro', Arial, sans-serif; font-size:10px; font-weight:400; line-height:13px; padding-bottom: 20px;">
The email and any files sent with it are intended only for the named recipient. If you are not the named recipient, please phone/email the sender immediately. You should not disclose the content or take/retain/ distribute any copies.
<br><br>
Please do not reply to this email as the mailbox is unattended. To make sure you receive a prompt reply to your
query, please use our <a href="https://t.notifications.aviva.co.uk/r/?id=h5d99682d,23c417ce,23c41977" target="_blank" style="color:#004fb6; font-weight:600; text-decoration:underline;font-family:'Source Sans Pro', Arial, sans-serif; font-size:10px; font-weight:400; line-height:13px;" _category="Aviva" _label="Text_Footer_Link_ContactUs">contact us</a> section.
<br><br>
For information about how we collect and use your personal information, please visit <a href="https://t.notifications.aviva.co.uk/r/?id=h5d99682d,23c417ce,23c41978&p1=&p2=0" target="_blank" style="color:#004fb6; text-decoration:underline;font-family:'Source Sans Pro', Arial, sans-serif; font-size:10px; font-weight:400; line-height:13px;" _category="Aviva" _label="Text_Footer_Link_Privacy">www.aviva.co.uk/privacy-policy</a> or request a copy by writing to us at Aviva, Freepost, Mailing Exclusion Team, Unit 5, Wanlip Road Ind Est, Syston, Leicester, LE7 1PD.
<br /><br />
Aviva UK Digital Limited is registered in England No. 09766150. Registered office: St Helen’s, 1 Undershaft, London EC3P 3DQ.
Authorised and regulated by the Financial Conduct Authority. Firm Reference Number: 728985</td>
</tr>
<tr>
<td align="left" valign="top" style="color:#444444; font-family:'Source Sans Pro', Arial, sans-serif; font-size:10px; font-weight:400; line-height:13px; padding-bottom: 20px;">NFPOCA1744 08/2019 - PDM164785</td>
</tr>
<tr>
<td valign="top" align="center" style="padding-bottom: 40px">
<table width="100%" cellspacing="0" cellpadding="0" border="0">
<tr>
<td class="block-cell" align="left" valign="top" style="color:#444444; font-family:'Source Sans Pro', Arial, sans-serif; font-size:10px; font-weight:400; line-height:13px;">2019 Aviva</td>
<td class="block-cell pad-t-6" align="right" valign="top" style="color:#004fb6; font-family:'Source Sans Pro', Arial, sans-serif; font-size:10px; line-height:13px; font-weight:400;">
<a href="https://t.notifications.aviva.co.uk/r/?id=h5d99682d,23c417ce,23c41979&p1=&p2=0" target="_blank" style="color:#004fb6; text-decoration:underline;font-family:'Source Sans Pro', Arial, sans-serif; font-size:10px; font-weight:400; line-height:13px;" _category="Aviva" _label="Text_Footer_Link_Privacy">Privacy policy</a> | <a href="https://t.notifications.aviva.co.uk/r/?id=h5d99682d,23c417ce,23c4197a&p1=&p2=0" target="_blank" style="color:#004fb6; text-decoration:underline;font-family:'Source Sans Pro', Arial, sans-serif; font-size:10px; font-weight:400; line-height:13px;" _category="Aviva" _label="Text_Footer_Link_AvivaUK">Aviva.co.uk</a></td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
</table>
<!--container-->
</center>
<img height='0' width='0' alt='' src='https://t.notifications.aviva.co.uk/r/?id=h5d99682d,23c417ce,1'/></body>
</html>