<style type="text/css">
/* Resets and overrides for email clients */
body { width:100%; margin:0; }
html, body {
width:100% !important;
margin:0 auto; padding:0;
-webkit-text-size-adjust:100%;
-ms-text-size-adjust:100%;
}
table {
height:auto !important;
border-collapse:collapse;
mso-table-lspace:0pt;
mso-table-rspace:0pt;
}
td { margin:0; padding:0; }
img {
display:block;
line-height:100%;
text-decoration:none;
outline:none;
-ms-interpolation-mode:bicubic;
}
#backgroundTable {
width:100% !important;
margin:0 auto; padding:0;
line-height:100% !important;
}
span[class~=yshortcuts] {
border-bottom:none !important;
color:#0078ca !important;
}
/* iOS link style override */
.ios_link a {
color:inherit;
text-decoration:none; line-height:inherit;
pointer-events:none; cursor:default;
}
.responsiveImg {
width:100% !important; height:auto!important;
max-width:600px !important;
}
@media only screen and (max-width:480px) {
body {
/*-webkit-text-size-adjust:100%;
-ms-text-size-adjust:100%;*/
}
img {
height:auto !important;
max-width:320px !important;
}
#container {
width:320px !important;
}
.column {
width: 320px !important;
max-width: 320px!important;
}
.mobile-hide {
display:none !important;
text-indent:-99999em;
}
.desktop-hide {
display:block !important;
max-height:none !important;
font-size:13px !important;
}
.block-cell {
display:block !important;
max-width:320px !important;
text-align:left !important;
}
.block-center {
margin:auto !important;
}
/** Width **/
.w-58 { width:58px !important; } /** Footer **/
.w-15 { width:15px !important; }
.w-260 { width:260px !important; }
.w-280 { width:280px !important; }
.w-290 { width:290px !important; }
.w-300 { width:300px !important; }
/** Height **/
.h-10 { height:10px !important; }
.h-15 { height:15px !important; }
.h-20 { height:20px !important; }
.h-30 { height:20px !important; }
.h-50 { height:50px !important; }
.h-75 { height:75px !important; }
.h-100 { height:100px !important; }
.h-auto { height:320px !important; }
/** Padding **/
.pad-t-6 { padding-top:6px !important; } /** Footer **/
.pad-t-0 { padding-top:0px !important; }
.pad-t-10 { padding-top:10px !important; }
.pad-b-0 { padding-bottom:0px !important; }
.pad-l-0 { padding-left:0px !important; }
.pad-r-0 { padding-right:0px !important; }
.pad-l-10 { padding-left:10px !important; }
.pad-r-10 { padding-right:10px !important; }
.pad-l-15 { padding-left:15px !important; }
.pad-r-15 { padding-right:15px !important; }
.pad-l-20 { padding-left:20px !important; }
.pad-r-20 { padding-right:20px !important; }
.pad-l-50 { padding-left:50px !important; }
.pad-r-50 { padding-right:50px !important; }
.pad-l-100 { padding-left:100px !important; }
.pad-r-100 { padding-right:100px !important; }
.pad-r-120 { padding-right:120px !important; }
/** Fonts **/
.f-14 { font-size:14px !important; line-height:18px !important; }
.f-16 { font-size:16px !important; line-height:20px !important; }
.f-18 { font-size:18px !important; line-height:22px !important; }
.f-20 { font-size:20px !important; line-height:24px !important; }
.f-24 { font-size:24px !important; line-height:28px !important; }
.f-28 { font-size:28px !important; line-height:32px !important; }
.f-32 { font-size:32px !important; line-height:36px !important; }
.f-36 { font-size:36px !important; line-height:40px !important; }
/** Text alignment **/
.ta-l { text-align:left !important; }
.ta-c { text-align:center !important; }
.ta-r { text-align:right !important; }
}
/** Custom **/
@media only screen and (max-width:480px) {
.header-bg { background-image:url(https://media.newvistalive.com/SurveyMedia/Aviva/tNPS/emails/imgs/4253_Yellow_toy_car2.jpg) !important; }
}
</style>
<table id="backgroundTable" width="100%" cellspacing="0" cellpadding="0" border="0" bgcolor="#ffffff">
<tbody>
<tr>
<td align="left" valign="top">
<table id="container" align="center" width="600" cellspacing="0" cellpadding="0" border="0" bgcolor="#ffffff" style="width: 600px; margin: 0px auto; padding: 0px; text-align: left;">
<tbody>
<tr>
<td height="16" style="font-size: 1px; line-height: 1px;"><img src="https://res.notifications.aviva.co.uk/res/img/800CD7D44396D7617DB452D5A21ACF1F.gif" alt="" style="display: block;"/></td>
</tr>
<!-- Logo -->
<tr>
<td class="pad-l-10" align="left" valign="top" bgcolor="#ffd900" style="padding-left: 20px;">
<a href="https://www.aviva.co.uk/?source=ILF1&entry=128477" target="_blank" _category="Aviva" _label="Image_Header_AvivaBanner_AvivaUK">
<img src="https://res.notifications.aviva.co.uk/res/img/7B78FE3AFE27B11C78A36E8C980D1916.png" width="139" height="61" border="0" alt="Aviva" style="display: block;"/>
</a>
</td>
</tr>
<!-- /logo -->
<!-- Header -->
<tr>
<td class="header-bg h-auto" width="600" height="347" valign="top" background="https://media.newvistalive.com/SurveyMedia/Aviva/tNPS/emails/imgs/4253_Yellow_toy_car2.jpg" bgcolor="#001e60">
<!--[if gte mso 9]>
<v:image xmlns:v="urn:schemas-microsoft-com:vml" id="theImage" style="behavior: url(#default#VML); display: inline-block; position: absolute; width: 600px; height: 347px; top: 0; left: 0; border: 0; z-index: 1;" src="https://media.newvistalive.com/SurveyMedia/Aviva/tNPS/emails/imgs/4253_Yellow_toy_car2.jpg" />
<v:rect xmlns:v="urn:schemas-microsoft-com:vml" fill="true" stroke="false" style="display: inline-block; position: absolute; width: 600px; height: 347px; top: 0; left: 0; border: 0; z-index: 2;">
<v:fill opacity="0%" style="z-index: 1;"/>
<div>
<![endif]-->
<table width="100%" cellspacing="0" cellpadding="0" border="0">
<tbody>
<tr>
<td class="h-50" height="70" style="font-size: 1px; line-height: 1px;">
<img src="https://res.notifications.aviva.co.uk/res/img/800CD7D44396D7617DB452D5A21ACF1F.gif" alt="" style="display: block;"/>
</td>
</tr>
<tr>
<td class="pad-r-15 pad-l-15 f-32" align="left" valign="middle" style="padding-right: 20px; padding-left: 30px; color: rgb(255, 255, 255); font-family: "source sans pro", arial, sans-serif; font-size: 42px; font-weight: 400; line-height: 46px; text-align: left; padding-bottom: 10px;"></td>
</tr>
<tr>
<td class="h-50" height="50" style="font-size: 1px; line-height: 1px;"><img src="https://res.notifications.aviva.co.uk/res/img/800CD7D44396D7617DB452D5A21ACF1F.gif" alt="" style="display: block;"/></td>
</tr>
</tbody>
</table>
<!--[if gte mso 9]>
</div>
</v:fill>
</v:rect>
<![endif]-->
</td>
</tr>
<!-- /header -->
<!-- Hello -->
<tr>
<td class="pad-r-10 pad-l-10" bgcolor="#f4f4f4" align="left" valign="top" style="padding-right: 20px; padding-left: 20px; display: block;">
<table width="100%" cellspacing="0" cellpadding="0" border="0">
<tbody>
<tr>
<td class="h-20" height="30" style="font-size: 1px; line-height: 1px;"><img src="https://res.notifications.aviva.co.uk/res/img/800CD7D44396D7617DB452D5A21ACF1F.gif" alt="" style="display: block;"/></td>
</tr>
<tr>
<td class="pad-r-10 pad-l-10 f-18" align="left" valign="top" style="padding-right: 20px; padding-left: 10px; color: rgb(0, 79, 182); font-family: "source sans pro", arial, sans-serif; font-size: 20px; font-weight: 400; line-height: 24px;">
Hello Mr Fabris,
</td>
</tr>
<tr>
<td height="20" style="font-size: 1px; line-height: 1px;"><img src="https://res.notifications.aviva.co.uk/res/img/800CD7D44396D7617DB452D5A21ACF1F.gif" alt="" style="display: block;"/></td>
</tr>
<tr>
<td class="pad-r-10 pad-l-10" align="left" valign="top" style="padding-right: 20px; padding-left: 10px; color: rgb(68, 68, 68); font-family: "source sans pro", arial, sans-serif; font-size: 16px; font-weight: 400; line-height: 20px;">
Your motor insurance policy recently lapsed.
</td>
</tr>
<tr>
<td class="h-20" height="30" style="font-size: 1px; line-height: 1px;"><img src="https://res.notifications.aviva.co.uk/res/img/800CD7D44396D7617DB452D5A21ACF1F.gif" alt="" style="display: block;"/></td>
</tr>
</tbody>
</table>
</td>
</tr>
<!-- /hello -->
<!-- Survey -->
<tr>
<td class="pad-r-10 pad-l-10" align="left" valign="top" style="padding-right: 20px; padding-left: 20px; display: block;">
<table width="100%" cellspacing="0" cellpadding="0" border="0">
<tbody>
<tr>
<td class="h-20" height="20" style="font-size: 1px; line-height: 1px;"><img src="https://res.notifications.aviva.co.uk/res/img/800CD7D44396D7617DB452D5A21ACF1F.gif" alt="" style="display: block;"/></td>
</tr>
<tr>
<td class="pad-r-10 pad-l-10" align="left" valign="top" style="padding-right: 20px; padding-left: 10px; color: rgb(68, 68, 68); font-family: "source sans pro", arial, sans-serif; font-size: 16px; font-weight: 400; line-height: 20px;">
Please take a minute to give us your feedback about the service you received by answering the question below. This will take you to a very short survey.
</td>
</tr>
<tr>
<td class="h-20" height="20" style="font-size: 1px; line-height: 1px;"><img src="https://res.notifications.aviva.co.uk/res/img/800CD7D44396D7617DB452D5A21ACF1F.gif" alt="" style="display: block;"/></td>
</tr>
<tr>
<td class="pad-r-10 pad-l-10" align="left" valign="top" style="padding-right: 20px; padding-left: 10px; color: rgb(68, 68, 68); font-family: "source sans pro", arial, sans-serif; font-size: 16px; font-weight: 400; line-height: 20px;">
<b>How did we do?</b>
</td>
</tr>
<tr>
<td class="h-20" height="30" style="font-size: 1px; line-height: 1px;"><img src="https://res.notifications.aviva.co.uk/res/img/800CD7D44396D7617DB452D5A21ACF1F.gif" alt="" style="display: block;"/></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td class="pad-r-10 pad-l-10" align="left" valign="top" style="padding-right: 10px; padding-left: 10px; color: rgb(68, 68, 68); font-family: "source sans pro", arial, sans-serif; font-size: 16px; font-weight: 400; line-height: 20px;">
<table cellspacing="0" cellpadding="0" border="0">
<tbody>
<tr><td class="pad-r-10 pad-l-10" align="left" style="padding-right: 20px; padding-left: 30px; padding-bottom: 20px; color: rgb(68, 68, 68); font-family: "source sans pro", arial, sans-serif; font-size: 16px; font-weight: 400; line-height: 20px; display: block;">Based on your recent experience, how likely is it that you would recommend Aviva to a friend or colleague?</td></tr>
<tr>
<td style="color: rgb(68, 68, 68); font-family: "source sans pro", arial, sans-serif;">
<table cellspacing="0" cellpadding="0" border="0" align="center" width="600">
<tbody><tr>
<td style="margin-top: 5px; font-size: 12px; color: rgb(68, 68, 68); font-family: "source sans pro", arial, sans-serif;white-space:nowrap;" width="70px"> Very<br/> unlikely</td>
<td>
<table cellspacing="0" cellpadding="0" border="0" align="center" width="100%">
<tbody><tr>
<td style="padding:0px 7px">
<table cellpadding="0" cellspacing="0" border="0" bgcolor="#fff" width="9" style="border:1px solid #d3d3d3;border-radius:5px;border-collapse:separate !important;background-color:#fff;width:9px" ><tr><td valign="top" align="center" style="padding:5px 10px;" ><a href="https://surveys4.newvistalive.com/wix/p1845200146.aspx?__sid__=BMSwpsY4XgCLS_0ZJ4Ney_iS_jjhDLN4ySNDSdMQEt1FlGH3tAzzxR3SQRTzyh_Z1UrCsPhgrBZlWeAbd0RXmw2&uq1=0" target="_blank" style="text-decoration:none" ><span style="font-family:Arial;font-size:20px;color:#000000;line-height:20px;text-decoration:none;width:100%;display:block;font-weight:bold;">0</span></a></td></tr></table>
</td>
<td style="padding:0px 7px">
<table cellpadding="0" cellspacing="0" border="0" bgcolor="#fff" width="9" style="border:1px solid #d3d3d3;border-radius:5px;border-collapse:separate !important;background-color:#fff;width:9px" ><tr><td valign="top" align="center" style="padding:5px 10px;" ><a href="https://surveys4.newvistalive.com/wix/p1845200146.aspx?__sid__=BMSwpsY4XgCLS_0ZJ4Ney_iS_jjhDLN4ySNDSdMQEt1FlGH3tAzzxR3SQRTzyh_Z1UrCsPhgrBZlWeAbd0RXmw2&uq1=1" target="_blank" style="text-decoration:none" ><span style="font-family:Arial;font-size:20px;color:#000000;line-height:20px;text-decoration:none;width:100%;display:block;font-weight:bold;">1</span></a></td></tr></table>
</td>
<td style="padding:0px 7px">
<table cellpadding="0" cellspacing="0" border="0" bgcolor="#fff" width="9" style="border:1px solid #d3d3d3;border-radius:5px;border-collapse:separate !important;background-color:#fff;width:9px" ><tr><td valign="top" align="center" style="padding:5px 10px;" ><a href="https://surveys4.newvistalive.com/wix/p1845200146.aspx?__sid__=BMSwpsY4XgCLS_0ZJ4Ney_iS_jjhDLN4ySNDSdMQEt1FlGH3tAzzxR3SQRTzyh_Z1UrCsPhgrBZlWeAbd0RXmw2&uq1=2" target="_blank" style="text-decoration:none" ><span style="font-family:Arial;font-size:20px;color:#000000;line-height:20px;text-decoration:none;width:100%;display:block;font-weight:bold;">2</span></a></td></tr></table>
</td>
<td style="padding:0px 7px">
<table cellpadding="0" cellspacing="0" border="0" bgcolor="#fff" width="9" style="border:1px solid #d3d3d3;border-radius:5px;border-collapse:separate !important;background-color:#fff;width:9px" ><tr><td valign="top" align="center" style="padding:5px 10px;" ><a href="https://surveys4.newvistalive.com/wix/p1845200146.aspx?__sid__=BMSwpsY4XgCLS_0ZJ4Ney_iS_jjhDLN4ySNDSdMQEt1FlGH3tAzzxR3SQRTzyh_Z1UrCsPhgrBZlWeAbd0RXmw2&uq1=3" target="_blank" style="text-decoration:none" ><span style="font-family:Arial;font-size:20px;color:#000000;line-height:20px;text-decoration:none;width:100%;display:block;font-weight:bold;">3</span></a></td></tr></table>
</td>
<td style="padding:0px 7px">
<table cellpadding="0" cellspacing="0" border="0" bgcolor="#fff" width="9" style="border:1px solid #d3d3d3;border-radius:5px;border-collapse:separate !important;background-color:#fff;width:9px" ><tr><td valign="top" align="center" style="padding:5px 10px;" ><a href="https://surveys4.newvistalive.com/wix/p1845200146.aspx?__sid__=BMSwpsY4XgCLS_0ZJ4Ney_iS_jjhDLN4ySNDSdMQEt1FlGH3tAzzxR3SQRTzyh_Z1UrCsPhgrBZlWeAbd0RXmw2&uq1=4" target="_blank" style="text-decoration:none" ><span style="font-family:Arial;font-size:20px;color:#000000;line-height:20px;text-decoration:none;width:100%;display:block;font-weight:bold;">4</span></a></td></tr></table>
</td>
<td style="padding:0px 7px">
<table cellpadding="0" cellspacing="0" border="0" bgcolor="#fff" width="9" style="border:1px solid #d3d3d3;border-radius:5px;border-collapse:separate !important;background-color:#fff;width:9px" ><tr><td valign="top" align="center" style="padding:5px 10px;" ><a href="https://surveys4.newvistalive.com/wix/p1845200146.aspx?__sid__=BMSwpsY4XgCLS_0ZJ4Ney_iS_jjhDLN4ySNDSdMQEt1FlGH3tAzzxR3SQRTzyh_Z1UrCsPhgrBZlWeAbd0RXmw2&uq1=5" target="_blank" style="text-decoration:none" ><span style="font-family:Arial;font-size:20px;color:#000000;line-height:20px;text-decoration:none;width:100%;display:block;font-weight:bold;">5</span></a></td></tr></table>
</td>
<td style="padding:0px 7px">
<table cellpadding="0" cellspacing="0" border="0" bgcolor="#fff" width="9" style="border:1px solid #d3d3d3;border-radius:5px;border-collapse:separate !important;background-color:#fff;width:9px" ><tr><td valign="top" align="center" style="padding:5px 10px;" ><a href="https://surveys4.newvistalive.com/wix/p1845200146.aspx?__sid__=BMSwpsY4XgCLS_0ZJ4Ney_iS_jjhDLN4ySNDSdMQEt1FlGH3tAzzxR3SQRTzyh_Z1UrCsPhgrBZlWeAbd0RXmw2&uq1=6" target="_blank" style="text-decoration:none" ><span style="font-family:Arial;font-size:20px;color:#000000;line-height:20px;text-decoration:none;width:100%;display:block;font-weight:bold;">6</span></a></td></tr></table>
</td>
<td style="padding:0px 7px">
<table cellpadding="0" cellspacing="0" border="0" bgcolor="#fff" width="9" style="border:1px solid #d3d3d3;border-radius:5px;border-collapse:separate !important;background-color:#fff;width:9px" ><tr><td valign="top" align="center" style="padding:5px 10px;" ><a href="https://surveys4.newvistalive.com/wix/p1845200146.aspx?__sid__=BMSwpsY4XgCLS_0ZJ4Ney_iS_jjhDLN4ySNDSdMQEt1FlGH3tAzzxR3SQRTzyh_Z1UrCsPhgrBZlWeAbd0RXmw2&uq1=7" target="_blank" style="text-decoration:none" ><span style="font-family:Arial;font-size:20px;color:#000000;line-height:20px;text-decoration:none;width:100%;display:block;font-weight:bold;">7</span></a></td></tr></table>
</td>
<td style="padding:0px 7px">
<table cellpadding="0" cellspacing="0" border="0" bgcolor="#fff" width="9" style="border:1px solid #d3d3d3;border-radius:5px;border-collapse:separate !important;background-color:#fff;width:9px" ><tr><td valign="top" align="center" style="padding:5px 10px;" ><a href="https://surveys4.newvistalive.com/wix/p1845200146.aspx?__sid__=BMSwpsY4XgCLS_0ZJ4Ney_iS_jjhDLN4ySNDSdMQEt1FlGH3tAzzxR3SQRTzyh_Z1UrCsPhgrBZlWeAbd0RXmw2&uq1=8" target="_blank" style="text-decoration:none" ><span style="font-family:Arial;font-size:20px;color:#000000;line-height:20px;text-decoration:none;width:100%;display:block;font-weight:bold;">8</span></a></td></tr></table>
</td>
<td style="padding:0px 7px">
<table cellpadding="0" cellspacing="0" border="0" bgcolor="#fff" width="9" style="border:1px solid #d3d3d3;border-radius:5px;border-collapse:separate !important;background-color:#fff;width:9px" ><tr><td valign="top" align="center" style="padding:5px 10px;" ><a href="https://surveys4.newvistalive.com/wix/p1845200146.aspx?__sid__=BMSwpsY4XgCLS_0ZJ4Ney_iS_jjhDLN4ySNDSdMQEt1FlGH3tAzzxR3SQRTzyh_Z1UrCsPhgrBZlWeAbd0RXmw2&uq1=9" target="_blank" style="text-decoration:none" ><span style="font-family:Arial;font-size:20px;color:#000000;line-height:20px;text-decoration:none;width:100%;display:block;font-weight:bold;">9</span></a></td></tr></table>
</td>
<td style="padding:0px 7px">
<table cellpadding="0" cellspacing="0" border="0" bgcolor="#fff" width="9" style="border:1px solid #d3d3d3;border-radius:5px;border-collapse:separate !important;background-color:#fff;width:9px" ><tr><td valign="top" align="center" style="padding:5px 5px;"><a href="https://surveys4.newvistalive.com/wix/p1845200146.aspx?__sid__=BMSwpsY4XgCLS_0ZJ4Ney_iS_jjhDLN4ySNDSdMQEt1FlGH3tAzzxR3SQRTzyh_Z1UrCsPhgrBZlWeAbd0RXmw2&uq1=10" target="_blank" style="text-decoration:none" ><span style="font-family:Arial;font-size:20px;color:#000000;line-height:20px;text-decoration:none;width:100%;display:block;font-weight:bold;white-space:nowrap;">10</span></a></td></tr></table>
</td>
</tr>
</tbody></table>
</td>
<td style="margin-top: 5px; font-size: 12px; color: rgb(68, 68, 68); font-family: "source sans pro", arial, sans-serif;white-space:nowrap;" width="55px">Very<br/> likely</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td class="h-20" height="30" style="font-size: 1px; line-height: 1px;"><img src="https://res.notifications.aviva.co.uk/res/img/800CD7D44396D7617DB452D5A21ACF1F.gif" alt="" style="display: block;"/></td>
</tr>
<tr>
<td class="pad-r-10 pad-l-10" align="left" valign="top" style="padding-right: 20px; padding-left: 20px; display: block;">
<table width="100%" cellspacing="0" cellpadding="0" border="0">
<tbody>
<tr>
<td class="pad-r-10 pad-l-10" align="left" valign="top" style="padding-right: 20px; padding-left: 10px; color: rgb(68, 68, 68); font-family: "source sans pro", arial, sans-serif; font-size: 16px; font-weight: 400; line-height: 20px;">
<b>Our survey partner</b>
</td>
</tr>
<tr>
<td class="h-20" height="20" style="font-size: 1px; line-height: 1px;"><img src="https://res.notifications.aviva.co.uk/res/img/800CD7D44396D7617DB452D5A21ACF1F.gif" alt="" style="display: block;"/></td>
</tr>
<tr>
<td class="pad-r-10 pad-l-10" align="left" valign="top" style="padding-right: 20px; padding-left: 10px; color: rgb(68, 68, 68); font-family: "source sans pro", arial, sans-serif; font-size: 16px; font-weight: 400; line-height: 20px;">
To help collect your answers, we’ve teamed up with Walnut Unlimited, who are conducting the surveys for us.
</td>
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