Out of hours service

Thu Nov 8 08:26:03 GMT 2018

I think that is an excellent idea

Regards

Yvonne

From: Anna Cury <anna_cury at yahoo.com> 
Sent: 08 November 2018 08:13
To: Bandymocatta at btinternet.com
Cc: Glenn Pereira <glennpereira at gmail.com>; Delia Covezzi <deliacovezzi at gmail.com>; Peter Rose <mrpdrose at gmail.com>; Anthony Stafford <astafford011 at gmail.com>; Nanni Fabris <fabris38 at yahoo.co.uk>; family at fabris.co.uk
Subject: Re: Out of hours service

Good morning

I think we urgently need an out of hours service, what if we don’t do retainer and increase the call out charge 

And John invoices us if he comes around ?

regards 

Anna 

Sent from my iPhone

On 7 Nov 2018, at 18:55, <Bandymocatta at btinternet.com <mailto:Bandymocatta at btinternet.com> > <Bandymocatta at btinternet.com <mailto:Bandymocatta at btinternet.com> > wrote:

Hi All,

First of all I asked Bernard’s opinion on the lawyer’s proposed fee last week and he said, for this kind of contract, it was reasonable!  There is quite a bit of work in examining all clauses.

Secondly it is risky to embark on a contract we draw up ourselves – for exactly the same reasons

I am not at all sure we want to be bound up in a signed contract until we explore other possibilities, especially as John is obliging enough to come out on an ad-hoc basis.  We don’t want to be tied up and then find we can’t get out of it.  For this reason I also feel we shouldn’t need a retainer.  Unless his modus has changed, he travels quite a bit and he is also entitled to a night off!  Will he have other staff who are as familiar with the building as he? (Sorry to be negative about this)  

His fee structure seems reasonable.

As mentioned previously, I have been exploring other possibilities, which I hope will give some answers either supporting your ideas or justifying my concerns.  Should know more tomorrow.

Meantime I  hazard to remind you that we are all volunteers and  give our copious time voluntarily.  Certain previous board members even charged handsomely for their contracts.  This flat (19) is nothing to do with Bernard, but he has already given countless hours to verifying advice, commenting on our thoughts and generally giving unofficial legal opinion which has sometimes been accepted and other times rejected or ignored.  I remind you that he has a day job and don’t want to abuse our relationship or his time!  Anything he puts his name to, must consequently go through a firm, for professional reasons.

Regards,

Yvonne

From: Glenn Pereira <glennpereira at gmail.com <mailto:glennpereira at gmail.com> > 
Sent: 07 November 2018 14:57
To: 'Anna Cury' <anna_cury at yahoo.com <mailto:anna_cury at yahoo.com> >; 'Delia Covezzi' <deliacovezzi at gmail.com <mailto:deliacovezzi at gmail.com> >; 'Peter Rose' <mrpdrose at gmail.com <mailto:mrpdrose at gmail.com> >; 'Yvonne Mocatta' <bandymocatta at btinternet.com <mailto:bandymocatta at btinternet.com> >
Cc: 'Anthony Stafford' <astafford011 at gmail.com <mailto:astafford011 at gmail.com> >; 'Nanni Fabris' <fabris38 at yahoo.co.uk <mailto:fabris38 at yahoo.co.uk> >
Subject: Out of hours service

Hi Team,

Anna, Delia and I had a discussion with John yesterday about handling an out of hours emergency service for OWG and we were all in agreement that we should proceed with John until end January 2019 at which time we can reconsider our options. John clearly knows the building inside out, lives locally and is happy to do this.

The proposal is as follows:

He will be available out of hours, therefore from 6pm weekdays, from 1.30pm Saturdays and on Sundays for support and anyone in the building can call him.

He is also available during porter hours for any problem the porters cannot handle (eg: resetting the water pumps) and either porter, board member or WB19 can call him. However, he does need to come from his current employment location, therefore within the hour.

He will charge a retainer fee of £120 a month. When called he will try to address the issue(s) by contacting the relevant contractor or other person that can solve the problem. We will therefore have to give him a list of all pertinent numbers.

If he has to attend he will charge £45 call out fee, which covers up to one hour, and £40 per hour after. This will be payable by us for general building issues and by residents if the issue relates to individual flat(s). 

John would like a list of all residents if we can compile one.

The service includes next day communication if he has to notify us, the porters or WB19 of anything relevant to the problem(s).

John has his own cleaning company and we will agree a contract for his services through this company. It has liability insurance up to £10m, please see attached.

Anna and Delia, please add to or amend the above if you think it’s not correct or complete.

Peter, Yvonne, Anthony and Nanni: please let us know if you do not agree with going ahead forthwith.

All of you, please feel free to mention any additional ideas, concerns, etc

Provided we agree to go ahead I will draw up an agreement and I would appreciate if Mr Mocatta would be willing to check it from a legal standpoint. Yvonne, would you be so kind as to ask Bernard?

Cheers,

Glenn.

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